The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to the organization providing flight services, and the terms “You” / “Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature. This Privacy Policy is a legally binding document between you and our company. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "I accept" tab or by use of the website or by other means) and will govern the relationship between you and our company for your use of flight booking services via the website.
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under the Information Technology Act, 2000; which require publishing the Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information. Please read this Privacy Policy carefully. By using the website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website. By providing us with your information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing, and transfer of any or all of your personal and non-personal information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.
To avail of certain services on our website such as flight bookings, users are required to provide the following information during the registration process:
The information provided by users enables us to improve our services and provide you with a more personalized experience.
All required information is service-dependent and may be used to maintain, protect, and improve our services (including advertising services) and to develop new services. Such information will not be considered sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, or any other law in force.
To improve the responsiveness of the website for our users, we may use “cookies” or similar electronic tools to collect information and assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will not know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (for example, if you create a flight booking account). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process we do not control.
Our web servers automatically collect limited information about your computer’s connection to the internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the internet know where to send you data—such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver web pages to you upon request, tailor our site to your interests, and measure traffic on our site.
Our Privacy Policy discloses the privacy practices for our website only. Our site provides links to other websites that are beyond our control. We shall not be responsible in any way for your use of such sites.
We share sensitive personal information with third parties only in the following limited circumstances:
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices, and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and strictly limited. However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet. Of course, any information you include in a posting to discussion areas is available to anyone with internet access.
The internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary changes. However, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of the new policy.
Redressal Mechanism: Any complaints, abuse, or concerns with regards to content, comments, or breach of these terms should be immediately informed to the designated Grievance Officer as mentioned below, either in writing or through email signed with an electronic signature to –